Pbg88 Privacy Policy — How Your Information Is Protected

1 Introduction

Pbg88 is one of Bangladesh's most popular online gaming platforms. We believe protecting each member's personal data is a fundamental responsibility. This Privacy Policy is designed to give you a clear understanding of what information pbg88 collects, why it is collected, and how it is kept secure.

This Privacy Policy applies to the pbg88 website, mobile app, and all associated services. It takes effect whenever you register, log in, or use the platform in any way.

We make this commitment — pbg88 will never sell your data, transfer it to any unauthorized third party, or use it for marketing purposes without your consent.

2 What information is collected

Pbg88 collects two types of information — data you provide directly, and data collected automatically while you use the platform.

3 Why We Collect Your Data

Pbg88 uses your information for the following purposes:

• Account creation & management: To complete your registration and keep your account active.
• Identity Verification (KYC): To verify age and identity, as required by law.
• Financial transactions: Accurate payment details are used to receive deposits and send withdrawals.
• Customer service: To resolve your issues and facilitate communication with our support team.
• Security & Fraud Prevention: To detect multiple accounts, money laundering, or suspicious activity.
• Responsible Gaming: To review gaming behavior and identify early signs of problematic play.
• Platform Improvement: Analytical data is used to improve the user experience.

Your information is not used beyond these stated purposes. If new uses arise in the future, this Privacy Policy will be updated and you will be informed accordingly.

4 How Long Your Data Is Retained

Pbg88 does not retain your data beyond what is necessary. Standard retention periods are as follows:

• Account information: For the duration of account activity and up to 5 years after closure.
• Financial transaction records: Up to 7 years as required by legal obligations.
• KYC documents: Up to 5 years after verification.
• Gaming logs: Up to 2 years for dispute resolution.
• Cookie & session data: At the end of each session or within a maximum of 30 days.

5 Sharing Data with Third Parties

Pbg88 never sells your data. However, limited information may be shared with third parties in specific circumstances:

• Payment Processors: Only transaction-related information is shared with Mobile Banking, Nagad, or other approved payment services to process your deposits and withdrawals.
• Game software providers: Limited session data may be shared with game providers to operate Live Casino or slots games.
• Law enforcement agencies: Information may be disclosed to the relevant authorities if required by legal order or investigation.
• Auditing & Compliance: As required by licensing authorities or regulatory bodies.

Your data is not shared with any third party for purposes other than those stated above. All partner organizations are required to comply with pbg88's privacy standards.

6 Cookies & tracking

Pbg88 uses cookies on its website and app. Cookies are small data files stored on your device that help improve your browsing experience.

Pbg88 uses three types of cookies:

• Essential Cookies: To maintain your login session and ensure security — the platform cannot function properly without these.
• Functional cookies: To remember your preferred language, layout, or other settings.
• Analytical Cookies: To understand which parts of the platform are used most — this data is fully anonymized.

7 Data Protection Methods

Pbg88 uses industry-leading technology and practices to keep your data secure:

• SSL/TLS encryption: All data transfers are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): An additional layer of security when logging into your account.
• Firewall Protection: Advanced firewall systems to prevent unauthorized access.
• Regular Security Audits: Regular audits conducted by third-party cybersecurity experts.
• Restricted Access: Only authorized personnel have access to specific data.
• Data Backup: Regular encrypted backups are maintained to prevent data loss.

In the event of a data security breach, pbg88 is required by law to notify affected members within the designated timeframe.

8 Your Rights

Under pbg88's Privacy Policy, every member has the following rights:

• Right to Know: You have the right to know what information pbg88 holds about you.
• Right to Rectification: You may request that incorrect or outdated information be corrected.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Right to Data Portability: You may request a copy of your data in a machine-readable format.
• Right to object: You may object to certain types of data processing.

9 Children's Privacy

Pbg88 is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

If a parent or legal guardian believes their child has registered on pbg88, please contact our support team immediately. Once verified, the account will be closed and all collected data will be deleted.

10 Policy Changes

Pbg88 may update this Privacy Policy at any time. When changes are made, the "Last Updated" date at the top of the page will be revised, and members will be notified directly of any significant changes.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.

11 Contact

For any questions, concerns, or requests regarding this Privacy Policy, please contact the pbg88 support team:

• Email: [email protected] (for general enquiries)
• Live Chat: Live chat button at the bottom right of the website
• Response Time: Usually within 24 hours; up to 30 business days for complex requests

To learn more, visit our Terms and Conditions and Responsible Gaming View page.